Our fulfillment architecture operates across strategic international hubs to optimize delivery speed and inventory access.

• Los Angeles Domestic Dispatch: When your requested inventory is secured at our local California warehouse, preparation and fulfillment processing requires 1 to 3 business days.
• Asian Artisan Hub Dispatch: To ensure uninterrupted supply for the majority of our stock, orders fulfilled directly from our overseas manufacturing facilities typically require 3 to 5 business days for preparation and outbound scanning.

Private Label & OEM Orders: Lead times for custom manufacturing, exclusive packaging, or large-scale production runs vary based on project complexity and raw material sourcing. We will outline a detailed production schedule in your custom project agreement before manufacturing begins.

Upon successful processing, we partner with premier global couriers to ensure swift, trackable delivery to your boutique or residential address. Depending on your destination and selected tier, estimated transit times post-dispatch are as follows:

*Please note: Transit times are calculated from the moment the parcel is scanned by the carrier, excluding initial processing lead times.

To provide you with highly favorable shipping rates, freight costs are dynamically calculated based on the precise weight of your parcel upon order confirmation. Our rates are strictly aligned with standard global courier pricing structures.

For larger bulk wholesale or OEM orders where dimensional weight and palletization apply, your final shipping invoice may be calculated and billed separately once securely packed.

SOLÉNA COAST is proud to supply sun-seekers and boutiques worldwide. Please note that for international shipments, the buyer (consignee) is responsible for all import duties, customs taxes, and clearance fees levied by the destination country's government.

Upon delivery, please inspect all cartons immediately. While we pack every item with great care, occasional damage may still occur during transit. Any visible external damage to pallets or boxes must be noted on the carrier’s delivery receipt (Proof of Delivery) before signing.